Listen first
We involve patients and carers in decisions, improvement work and the design of services.
Thayer Street Hospital
Care built around people
We bring specialist hospital care, community teams and clear information together around each patient.
Who we are
A connected community hospital
Thayer Street Hospital is designed around a simple idea: people receive better care when teams share information, explain decisions clearly and plan the next step together.
Our clinicians work across outpatient, diagnostic, inpatient and community settings. The hospital combines modern clinical spaces with quieter waiting areas and practical support for patients, carers and visitors.
Our hospital in numbers
Built for the whole community
24/7coordinated care
18clinical services
450+colleagues
1connected journey
What guides us
Our commitments
Make it clear
We explain what is happening, why it matters and what comes next in plain language.
Work as one team
Hospital, primary care and community colleagues coordinate around the person.
Keep learning
We use evidence, feedback and open reporting to improve safety and outcomes.
Include everyone
We identify barriers and make reasonable adjustments so care works for each person.
Use resources well
We make responsible choices for patients, colleagues, the community and environment.
Help shape what comes next
Support patient services, volunteer your time or explore a community partnership.